Privacy Policy


Ticket Box, S.A. de C.V.® “Ticket Box® and/or TICKETBOX®”, with RFC: TBO-081216-HX9 and tax address at Estero de Ébano 47. Fracc. San Ramón Groves. Medellin de Bravo, Veracruz, Mexico. CP. 94274, Ver. Mobile: 55 7916 9141, e-mail: México., in compliance with the provisions of the Federal Law on Personal Data held by individuals, is responsible for collecting your personal data, from use given to them and their protection.


Your personal information will be used to provide the services and products you have requested, in order to provide you with the best personalized experience in the use of said services that TICKETBOX provides. The type of information requested from users of the services includes, but is not limited to, name, email address, address, zip code, date of birth, personal interests, and credit card information, among others; not all the information requested at the time of registering for the TICKETBOX Services is obligatory to be provided, except for that which TICKETBOX considers appropriate and which is made known to the owner at the time of registration.

When registering, the owner of the data gives his full consent freely and voluntarily to provide the personal data that is required, with the understanding that if the user decides not to provide mandatory information, he will not be able to access the services that actually require such information. However, you may have access to all other services that do not require such Information. TICKETBOX in no case and under no circumstances stores sensitive personal data information such as racial or ethnic origin, current health status, genetic information, religious, philosophical, and moral beliefs, union membership, political opinions, sexual preference, etc.

You have the right to access, rectify and cancel your personal data, as well as oppose their processing or revoke the consent that you have given us for this purpose, through the procedures that we have implemented. You may modify or change any information you have previously provided to us at any time by clicking "My Account", then choosing the appropriate section to correct, or delete your personal information. Changes will be updated immediately. TICKETBOX has a Legal Department in charge of processing the requests of the owners, for the exercise of the rights referred to in the Federal Law of Personal Data held by Individuals and promoting the protection of personal data within the organization. Any request to limit the use or disclosure of personal data must be sent by the owner to the email address, for the purposes of rectification, cancellation, or opposition, in accordance with the provisions of this Law.


TICKETBOX uses the most advanced technology and processes at its disposal to protect the information provided by the owners of personal data. This technology encrypts, encodes, and prevents interception of information provided over the Internet, including credit cards and email addresses. TICKETBOX establishes and maintains administrative, technical, and physical security measures that protect personal data against damage, loss or alteration, destruction, or unauthorized use, access or processing. TICKETBOX contains hyperlinks or hypertext "links", banners, buttons, and search tools on the World Wide Web "www" that, when clicked or used by users, lead to other Internet portals or sites owned by third parties.

Although in some cases these third-party sites or portals are framed with the navigation bar or the look & feel of TICKETBOX, the Information that the User provides through these sites or portals is not covered or contemplated by this privacy policy and its management or use is not the responsibility of TICKETBOX, so we recommend our users verify the privacy policies displayed or applicable to these third-party sites or portals.

By registering your personal data in TICKETBOX, the owner acknowledges and accepts that your data may be transferred as well as the Information provided by your Users may be disclosed to third parties, including sponsors, advertisers, contractors and/or business partners. TICKETBOX will also collect information that is derived from the tastes, preferences and in general the use that users make of the services. Said derived information, like the Personal Information that Users provide, may be used for various commercial purposes, such as providing statistical data to potential advertisers, sending advertising to users according to their specific interests, conducting marketing research, and other activities or promotions that TICKETBOX deems appropriate. TICKETBOX may also disclose information when required by law and/or competent authority or when it considers in good faith that such disclosure is necessary to: I) comply with legal processes; II) respond to claims that involve any content that undermines the rights of third parties or III) protect the rights, property, or safety of TICKETBOX, its users and the general public.

TICKETBOX also reserves the right to transfer the information provided by users who hold personal data to any of its affiliates or subsidiaries, whether present or those that are established or acquired in the future.

If you have any questions or concerns regarding our “Privacy and Personal Data Protection Policies” please feel free to contact us at: By using this site, you agree to the conditions and security policies.


Any modification to this privacy notice, in whole or in part, will be posted on the site. Please check this page periodically for changes.